I've recently been bumping into an annoying Connect bug/interface issue that has been causing me headaches. If you are administering a Connect server with a large audience this might be of interest.

My growing issue has been recordings with no sound. At first the easy blame was on the users. However after some review, it turns out that there is a flow issue with the Adobe Connect interface that I can easily reproduce in 2 ways.

1. If the meeting you are entering is locked you will be presented with a notification in the top right. If you attempt to press the hands-free button while this notification is present the hands free will appear locked. However you will not be presented with the “Camera and Microphone Access” dialogue and audio capture will not work (despite indication). 
2. If you select the hands-free button before the Share window has been completely rendered and resized you will get the same results as #1.
   

I'm guessing that this is not a major work flow issue for many. However as Connect becomes more familiar to our users, they are executing setup at a faster rate.

We have adjusted documentation to reflect this issue and warn our Hosts to make sure that they are asked for permission to use the microphone; if they are not, they are directed to unselect and reclick the hands-free lock button. I'll also be contacting Adobe with this little tid-bit through support while we try to work out a playback stability issue as well...